Customer Care
At Microfilm Egypt our Customer loyalty policy goes above and beyond.
We have been exerting ongoing efforts into making it simpler, more transparent and a better valued experience for our clients. By practicing a traditional approach that the 'customers is right', which have enabled us to ensure customer satisfaction, and customer loyalty.
The principle of our customer loyalty policy is to understand what our customer is asking for and finding a solution that serves their need efficiently and quickly. With clear and open communication channels we hope to create a cohesive line of communication.
We understand that maintaining transparency is a valued principle to uphold with our customers. By making sure that we are focused on the specific needs of our customer and doing everything possible to ensure their satisfaction.
'The customer’s perception is our reality'